Our wholesale products are intended for independent retailers purchasing products for resale. By placing a wholesale order, you agree to the following terms.

Orders & Payment

Wholesale orders must be paid in full before processing. Prices displayed on our website include VAT unless otherwise stated.

Wholesale orders do not qualify for free delivery. Delivery charges will be calculated at checkout or communicated before the order is processed.

Lead Times

Wholesale orders are prepared to order and may require additional processing time. Estimated lead times are shown on the relevant product pages. We will always do our best to prepare orders sooner where possible.

Resale

Products must be sold under the Slime Design brand with the original product names, packaging, labels and safety information intact. Products may not be renamed, repackaged, decanted or altered for resale.

Our website retail prices may be used as recommended retail prices only. Retailers remain responsible for setting their own resale prices.

Online Sales

Wholesale products may be sold through the retailer's own website and social media channels within South Africa.

Selling Slime Design products through third-party marketplaces such as Takealot, Amazon or Bob Shop requires our prior approval.

Dropshipping is not permitted. Retailers must purchase and hold their own stock before offering Slime Design products for sale.

Approved Slime Design product images and marketing content may be used to promote genuine Slime Design products. Our branding may not be altered, and retailers may not represent themselves as Slime Design or an official Slime Design store.

Repacking & Resale

Bulk slime products (e.g. 1L buckets) may be divided and repackaged for resale. Once repackaged, the product may not be branded, labelled, advertised or promoted as Slime Design or Lilakawaii or any name suggesting our brand, and our logos, product names, images or other branding may not be used.

The reseller is responsible for the packaging, labelling, quantity, hygiene, storage, product-care and safety information supplied with the repackaged product. Packaging and product information must not be misleading.

Once the original product has been opened, divided, mixed with other materials, altered or repackaged, Slime Design cannot guarantee the condition or performance of the repackaged product.

Storage & Product Care

Slime can be affected by heat, temperature and storage conditions. Once delivered, retailers are responsible for storing products appropriately and managing stock rotation to ensure products remain in good condition.

Customers, Returns & Refunds

Retailers are responsible for their own customers, including customer service, delivery, returns and refunds.

If your wholesale order arrives damaged, incorrect or with a product defect, please contact us as soon as possible so that we can assist.

Wholesale orders cannot be returned or exchanged due to unsold stock or a change of mind.

Changes

We may update our wholesale products, pricing and these terms from time to time. The terms applicable at the time an order is placed will apply to that order.

By placing a wholesale order with Slime Design, you confirm that you have read and accepted these Wholesale Terms.